Commercial aviation 

Are you a pilot flying under instrument flight rules (IFR) and using the services of DFS? In our customer area, you will find all important information. Citizens who have questions or complaints about civil or military flight operations can also find a contact point here. 

Commercial aviation

IFR information 

Current news for IFR pilots can be found in our information portal. 

Information for IFR pilots

Throughout German airspace, DFS offers its customers a wide range of options for direct routes at high altitudes. This shortens the route length, saves on aircraft fuel and reduces emissions.

Free Route Airspace






Customer complaints  

If you are a user of our services, such as an airline
operator, business or general aviation customer, and you are not satisfied, just send an e-mail to

complaint@dfs.de

Military airspace users can use the Air Traffic Service Enhancement (ATSE) platform.